Hybrid work is challenging as it requires extra thought and effort to make sure everyone feels included and engaged regardless of their role or location. You need to be very intentional in the way you communicate. Frequent and transparent communication is more important than ever before.
Remote and hybrid work feels like nirvana, but since it is being enabled and often driven by technology it may easily lead to even less humanity in work. To design the hybrid workplace model focus on: place and time; tasks and productivity; culture and workflows; individual employee preferences; inclusion, fairness, and belonging.
Go for the hybrid workplace model, but if the nature of the work allows it, leave the choice of when to show up in the office on the employees. Flexibility is the future.
When building a hybrid workplace, consider the various aspects of distance. It is not only the geographical distance that makes things tricky but also the temporal, perceived, and socio-cultural distance and the team’s configuration. A successful team is the one that can bridge these distances and allow everyone to feel they belong.
Running a hybrid organization is more demanding and requires a more thoughtful approach than when everyone is in the office. Things need to be better planned and better communicated. This additional effort is not wasted as it leads to better results. Give enough attention to everyone regardless of location so they feel they truly belong.
The remote work is here to stay and it requires such a significant change in the way we manage work and lead people that very few companies can do it truly well. The hybrid model, though challenging in itself, is a good intermediate step that will allow companies, managers, and workers to adjust step by step.